Privacy Policy

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Privacy Policy
Last updated: 23 June 2025 

Riviera Pepriviera “we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). We are committed to protecting your privacy and handling your personal information in accordance with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make purchases through the Services or otherwise communicate with us. By accessing or using the Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.

We collect personal information that you voluntarily provide to us when using the Services or communicating with us. This may include:

• Contact details: name, billing and shipping addresses, phone number, and email address
• Financial information: payment card details and transaction data
• Account information: username, password, preferences, and settings
• Transaction data: products viewed, added to cart, purchased, returned, or cancelled
• Communications: customer support inquiries and related information
• Device and usage information: IP address, browser type, device identifiers, and interaction with the Services

We collect your personal information through:

• Direct input (e.g., account creation, orders, communication)
• Automated technologies such as cookies and tracking tools
• Third-party service providers engaged to operate our Services
• Business partners and other third parties as permitted by law

We use your information to:

• Provide, maintain, and improve the Services, including order processing and customer support
• Personalize your experience and tailor our offerings
• Communicate with you, including marketing and promotional messages (with your consent)
• Detect, prevent, and respond to fraud or other unlawful activities
• Comply with legal obligations and enforce our terms and policies

You may opt out of marketing communications at any time by using the unsubscribe option in our emails. Please note that opting out will not affect our ability to send you transactional messages related to your orders or account.

We may share your personal information with:

• Shopify and other service providers who assist with payment processing, shipping, IT, analytics, customer support, and marketing
• Business partners to provide marketing services or personalized advertisements (subject to applicable opt-out rights)
• Affiliates and corporate group companies
• Legal authorities as required by law or to protect our rights and users

We do not sell your personal data.

Your personal data may be processed or stored outside the UK or European Economic Area. Where applicable, we ensure transfers are protected by appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain your personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.

Subject to applicable law, you have the right to:

• Access and receive a copy of your personal information
• Request correction or deletion of your data
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent
• Request data portability
• Manage communication preferences

To exercise your rights, please contact us at the details below. We may require verification of your identity before processing requests.

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child, please contact us to request deletion.

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised “Last updated” date. Continued use of our Services after changes indicates acceptance.

If you have any questions or wish to exercise your data rights, please contact us:

AngloPe Wood Street, London, E17 3NU, United Kingdom
Emailptides@gmail.com